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Request reports

A quick guide on how to request different reports from Understory

Updated over 4 months ago

Content of the article

  • Complete video walkthrough of how to style your storefront

  • A step-by-step guide

  • General advice and tips

Video guide

Step by Step guide

  1. Go to overview at your Understory back office
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  2. Click "Request report" at the top of the page
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  3. Select the type of report you want e.g. Bookings, gift cards, or customer debt
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  4. Pick the start and end date
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  5. Click the blue "submit request" button
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General advice

You will receive your requested report within 1 business day.
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Remember to check your spam filter etc. if you cannot find the mail.

The report is shown is raw data, so you will need to adjust it to your needs.

If you do not have experience with "data crunching" and want to try it anyway, we suggest using a "Pivot" within Excel. It provides a quick overview, and you will be able to filter your data easily.

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