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Transactions report

An explanation of the transactions report

Updated over a week ago

📊 Transactions Report – Get an Overview of Your Payments

The Transactions Report provides a comprehensive overview of all financial activities processed through your system. It’s particularly beneficial for financial reconciliation, bookkeeping, and gaining insights into your revenue streams.

🖼 Sample of the Report

Here’s an example of how the report looks when opened in Excel or as a CSV file:

🔍 What Does the Report Include?

Each row in the report represents a single transaction and includes the following information:

  • All transactions
    View all purchases, refunds, and gift card sales in one place.

  • Purchase value (totalValue)
    The total amount paid by the customer.

  • Net payout (netPayout)
    The amount you actually receive after deductions such as fees and VAT.

  • Payments and refunds
    The type column indicates whether a row is a booking, refund, or giftcard transaction.

  • Gift card sales
    Transactions marked as giftcard help you distinguish between gift card and regular bookings.

  • Fees (paymentFee & holdbarFee)
    See fees charged by the payment gateway (Stripe) and the platform (Understory/Holdbar).

  • Currency and VAT
    All transactions are shown in the relevant currency. VAT can be derived for accounting.

📥 How to Request the Report

To get access to the report, follow this step-by-step guide:
👉 How to request reports

💡 Tip: Use the Report to…

  • Reconcile payments with your bank or accounting software.

  • Monitor fees and payouts over time.

  • Identify refunds and gift card transactions.

  • Create monthly or quarterly financial overviews.

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