The Gift Card Report provides a complete overview of all gift cards purchased within a selected period. It shows the status of each card — whether it's still active or has been fully redeemed — making it a vital tool for customer support and financial tracking.
🔍 What Does the Report Include?
Each row represents a single gift card issued through your system. Key columns include:
Gift Card Code
A unique identifier used to track each individual card.Created Date
The date when the gift card was purchased and issued.Gift Card Value
The total value of the gift card at the time of purchase.Remaining Balance
The unredeemed amount still available for use.Status
Indicates whether the card is active (still has funds) or spent (fully used).Currency
The currency in which the gift card was issued, typically DKK or EUR.Customer Email
The email address of the person who bought or received the gift card.Receipt URL
A link to the payment receipt for bookkeeping or customer reference.
🖼 Example of the Report
Below is an example of what the report looks like when exported:
📥 How to Request the Report
You can request a gift card report using the standard request flow:
👉 How to request reports
💡 Tips for Using This Report
Identify unused gift cards that represent potential future bookings
Follow up with customers who haven’t used their gift cards
Export the report for monthly or quarterly financial audits
Use status and balance columns to calculate outstanding customer liabilities