Understory has no single switch that closes a whole day across all your experiences. A day is bookable for an experience only when that experience has a date (event) on it — so closing a day means taking those dates down.
This article shows the quickest ways to do that, also when you have many experiences.
Close a day for one experience
Click Calendar in the navigation bar – Your upcoming dates are shown
Click the date you want to close – The event details open
Press the three vertical dots (⋮) and click Cancel event – The cancellation window opens
If the date repeats, choose Only this event – Only the day you clicked is taken down
Confirm – A date with no bookings is simply removed. If guests have booked, you choose how they are settled first — see How to Cancel Dates for an Event
Close a day for many experiences
Repeat the steps above for each experience that has a date on that day. To find them quickly, open the Calendar, switch the view to Day, and go to the date: every date running that day is listed there.
Good to know
Plan closed days ahead. If you add dates as a repeating series, leave closed days out when you set it up — that saves cancelling them later.
Dates with bookings are cancelled, not just removed. Guests are emailed, and you choose between a refund, a gift card, or no refund.
Need a day-level block? Tell us in the chat. We track the request.
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