If your booking flow was working before and suddenly fails — for example with a "Page not found" error — without you having changed anything, follow this short checklist:
Test the direct link. Open the experience via its direct link. Does booking work there?
Test on another device. Try mobile and computer, and a private/incognito window.
When it's not your setup
If the direct link works, but a specific page (for example Upcoming events) does not — and the error is the same across multiple devices — it's not your setup. It's most likely a temporary issue on our side.
Send us a message in the chat with:
the link to the page that's failing
a screenshot of the error
We'll escalate it directly to our developers. You don't need to go through your storefront settings.
