The Reconciliation tab gives you an accumulated view of everything the accounting module recorded in a period, so you can reconcile it against your own accounting system. Everything is grouped into categories with a total you can expand, and you can drill from any figure down to the exact transactions behind it.
How to reconcile a period
Requirements: You must be using Understory Accounting, and have either an Admin role or the "Accounting view and/or editing" permission.
Click Finance — in the left-hand menu, to open the Accounting page.
Open the Reconciliation tab — at the top of the page, next to Overview, Activity, and Settings.
Pick a period at the top — for example, January 2026. All totals update to cover that period.
Expand a category — click a category to reveal its breakdown and sub-totals.
Drill into a total — click any underlined figure to open a filtered Activity view showing the exact transactions behind it.
Compare against your accounting system — match each category total to the corresponding figure in your books.
What each category shows
Recognised event revenue — revenue from events held in the period. Split into new bookings and pre-payments recognised, and broken down by experience and by location.
VAT (moms) — split by rate, and by new bookings versus pre-payments recognised.
Pre-payments — opening balance, additions (new pre-payments), reductions (amounts recognised as revenue), and closing balance.
Gift cards — opening balance, gift cards sold, gift cards redeemed, and closing balance.
Balance — opening balance, additions (booking payments, gift card sales), reductions (payouts to bank, fees, refunds), and closing balance.
How Reconciliation works
Each category follows the same logic as your accounting system: an opening balance, the movements during the period, and a closing balance. That makes it straightforward to line up Understory's figures with your own ledger, period by period.
Underlined figures are links. Clicking one takes you to a filtered Activity view showing only the transactions that make up that total — so if a number looks off, you can trace it back to the individual bookings, payments, or refunds behind it.
Things to know
OTAs are not part of the data. Bookings from OTA websites like GetYourGuide and Viator are not included here. You'll need to get that data for bookkeeping from those platforms directly.
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