Understory Pay can be activated directly from your Understory back office.
Follow the steps below:
Step 1: Start activation
Log in to your Understory back office
Go to Company settings → Integrations
Select Understory Pay
Click Get started
You will now enter the onboarding flow.
Step 2: Complete verification (KYC)
To activate Understory Pay, you must complete a standard verification process (Know Your Customer).
You will be asked to provide:
Company details
Bank account information for payouts
Information about owners and decision-makers
Identity verification
👉 Read more about the KYC process here: [Link to KYC article]
Step 3: Approval and go live
Once approved:
Understory Pay is automatically activated
Payments are captured automatically
Payouts are sent directly to your bank account
No further configuration is required.