Seeing the bookings for a specific event in Understory allows you to view guest details, check payment status, and manage your attendee list in real time. There are two main ways to access an event’s booking list—through the Calendar or the Experiences section. This makes it easy to stay organized and prepared, no matter how you prefer to navigate the platform.
How to view event bookings via Calendar
Requirements: Role of Admin, Manager or Guide, or Events: View, Bookings: View and Experience: View permission.
Click Calendar in the navigation bar - Calendar is displayed
Find and click the event you want to check - Event details pop up
Press “Go to event details” - Full event details appear
Check the Booking list section - View guest names, emails, quantity, payment, and status
How to view event bookings via Experiences
Requirements: Admin, Manager or Guide permissions, or or Events: View, Bookings: View and Experience: View permission.
Click Experiences in the navigation bar - List of available experiences appears
Select the experience you want - Experience details page opens
Click the “Dates” tab - List of all event dates appears
Select the specific date/event - Event details are shown
Check the Booking list section - View guest names, emails, quantity, payment, and status
How viewing event bookings works
When you open an event’s details, you’ll see a booking list summarizing all attendees for that date. You can view who has booked, how many tickets each booking includes, payment status, and the current status of each booking. This overview helps you prepare for your upcoming events, verify guest counts, and follow up on unpaid bookings if needed. You can sort and download the list for your day-to-day operations.
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