Skip to main content

Ticketing

A guide on how to use ticketing in Understory

Updated over 2 months ago

Content of the article

  • A step-by-step guide

  • General advice and tips

Full "Ticketing" Page Layout

Step by Step guide

  1. Open Understory on a smart device with a camera
    ​

  2. Find "Check-in a guest" on the "Home" page
    ​

  3. Allow app.Understory.com to access your camera
    ​

  4. Scan the QR-code on the ticket
    ​

  5. Click the blue check in button to register the guest
    ​

  6. The booking status changes to checked in and the guest is now registred in your system

General advice

Ticketing is an effective way to welcome and validate large numbers of guests for an event, while also ensuring they are properly registered in your backoffice.

At the bottom of every booking confirmation email, there is a ticket attached for the guest to bring to your event.
​
The ticket contains a QR code that you can scan to check in your guest.
​
Where is the QR scanner? Open Understory on your smartphone and find "Check-in a guest" on the "Home" page.

Example of a ticket from the customer/guests booking confirmation

Example of how to scan the ticket and check in the guest

Did this answer your question? If not, please reach out to us in the chat window at the bottom to the right, and we'll be happy to help 🤗

Did this answer your question?