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Terms & Policies Setup

Updated over 3 weeks ago

Content of the article

  • Full "Terms" Page Layout

  • Overview

  • Getting Started

  • Common Use Cases

  • Quick Tips

Full "Terms" Page Layout

Overview

What it is: A simple feature that lets you add, customize, and manage the trading terms, privacy policy, and cancellation policy.
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Key benefits: Terms & Policies Setup helps you present important information to your customers in a clear, organized way during checkout. This reduces misunderstandings and protects your business by ensuring customers know your rules before paying. By offering easy-to-use templates, you can quickly get started even if you don't have existing documents.
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Core capabilities:

  • Create or edit your "terms of trade", "cancellation policy", and "privacy policy"

  • Use provided templates or write your own text

  • Auto-translate content for customers in different languages

  • Update or change your terms as your business evolves

  • Link to your website if you prefer to use external documents

Getting Started

How to Add Your Terms & Policies

  1. Go to Storefront > Implementation → You see the "Implementation" settings with tabs at the top.

  2. Click on the "Terms" tab → You see sections for "Terms of trade", "Privacy Policy", and "Cancellation Policy".

  3. Click on one of the policy sections (e.g. Terms of trade) → A text editor window opens for that policy.

  4. Type your own terms or click "Insert from template" → The editor fills with a ready-made template. You can edit any part and add details specific to your business.

  5. Review the auto-translate feature (if needed) → The system automatically prepares translations, and you can check or adjust them using the language selector at the top.

  6. Click "Save changes" → Your new or updated terms are now active and will be shown to customers during their booking and payment journey.

  7. Repeat steps 3-6 for Privacy Policy and Cancellation Policy → Each policy is saved separately so you can manage them individually.

Important: If you do not use the template or type your own text, you can link to terms hosted on your own website, but make sure that customers can easily find and understand your policies.

Common Use Cases

Fast Start with Templates
​When to use: You want to get your storefront live quickly but don’t have your own terms documents ready.
​Example: You open the editor, click "Insert from template," personalize a few details, and save—your basic policies are now covered.

Quick Tips

  • Use templates as a starting point and personalize them for your business.

  • Clearly state any special requirements (age limits, refund deadlines, etc.) so there are no surprises for your customers.

  • Double-check translations to make sure your policies make sense in every language you offer.

  • Updating your terms later is easy—just repeat the steps above!

  • Avoid leaving any policy blank, as customers appreciate clarity and your business is better protected.

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