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Admin, Manager & Guide

Admin, Manager & Guide

This page describes the differences between the three roles: Admin, Manager & Guide

Updated over 4 months ago

Content of the article

  • A step-by-step guide to admin, manager, and guide

  • General advice and tips

Step by Step guide

Admin

  1. Full access to the back office in Understory
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  2. The admin can assign new admins, managers, or guides
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Manager

  1. A manager has a little more limited access to some features in the back office
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  2. A manager has access to view all the experiences and create events but does not have access to create new experiences
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  3. The manager has access to edit his/her personal profile but does not have access to company, team, integration, notifications, or terms

Guide

  1. The guide is the role for the guides at your events
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  2. The guide has access to calendar, bookings, and personal settings
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  3. It is only events that are assigned to the specific guide, that are visible to the guide in his/hers calendar
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  4. The guide has access to view previous and future bookings.
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  5. Can not cancel or reschedule bookings
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  6. Can generate payment links

General advice

You can always change the role of a user later.

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