Bloom is Understory's tool for advertising your storefront or experiences online. Sometimes, you may want to deactivate an experience you’re currently advertising, for example if it’s fully booked or the event is over. Here’s how you can easily deactivate (cancel) your ad for an experience in Bloom.
How to deactivate an experience ad in Bloom
Click Grow in the main menu – Grow menu expands
Select Bloom – Bloom dashboard opens
Find the experience you want to deactivate – Experience is listed under 'What you are advertising'
Click the three dots ( ... ) next to the experience – Options menu appears
Click "Deactivate” – Experience ad is deactivated
How deactivating works
When you deactivate an experience in Bloom:
The ad for that experience stops running
People can no longer click or see that ad
You can always reactivate the experience in the future by using the same menu
Deactivating is useful if an experience is sold out, dated, or you want a break from advertising but wish to keep your setup for future use. This does NOT delete your experience from Understory—only stops the ad from showing.
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