You can set how long gift cards are valid for and choose a custom prefix for the codes. These settings help personalize gift card sales and track usage more easily.
How to Configure Gift Cards
Click Sales in the navigation bar - Sales page opens
Select the Gift cards tab - Gift cards overview appears
Click Settings in the top right - Manage gift cards window opens
Set how long gift cards are valid for by selecting an option from the "Valid for" dropdown
Enter a code prefix if you want all your gift cards to start with specific letters or numbers
Click Save - Your gift card settings are updated
How Experience Gift Cards Work
When you select "For an Experience" as your gift card type, gift cards are created specifically for a chosen experience. These experience gift cards will cover a set number of tickets for that particular experience. If a guest tries to use an experience gift card for a different experience, the card will automatically act as a value-based (amount) gift card instead, allowing the amount to be used toward other experiences.
What can I do with Gift Card Configurations?
Gift card configurations give you full control over how gift cards work for your business. Set validity periods and brand your cards with a custom code prefix. This ensures you offer the right type of gift card for different customer needs while making management easy from one place.
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