Understory Pay is built to simplify payments for experience businesses and help you keep more of your revenue — while reducing operational complexity.
Here’s what you gain:
Lower transaction fees
Understory Pay offers competitive, transparent pricing — allowing you to keep a larger share of your revenue compared to many external payment providers.
There are no hidden platform markups, and local payment methods come without additional subscription fees.
Everything in one place
Manage bookings, customers, payments, refunds, payouts, and financial reporting directly inside your Understory back office.
There’s no need to switch between multiple systems or reconcile data across platforms.
Seamless checkout optimized for conversions
Understory Pay is fully integrated into Understory’s optimized booking flow.
Payments are directly connected to bookings, reducing friction in checkout and helping increase completed transactions.
Local and international payment methods
Accept:
Visa, Mastercard, Maestro
Apple Pay and Google Pay
MobilePay, Vipps, and Swish
Klarna payment options
This ensures customers can pay using the methods they trust most in their local market.
Faster and clearer reconciliation
Each payment is directly linked to its corresponding order inside Understory.
This makes bookkeeping easier, provides clearer reporting, and simplifies financial oversight for you and your accountant.
Reliable and compliant infrastructure
Understory Pay is built on enterprise-grade payment infrastructure that ensures:
High security
Regulatory compliance
Fraud protection
3D Secure (3DS 2.0)
Full Understory support
Because Understory Pay is built and maintained by Understory, you receive direct support from a team that understands both your booking system and your payment setup.
You don’t need to contact multiple providers for assistance.