The Check-in feature lets you easily check in guests when they arrive at your experience. You can check in guests manually from a list or use the built-in QR scanner to scan their tickets.
How to open the Check-in page
From the event details page:
Navigate to the event you want to check in guests for - Event details page opens
Click the green "Check in" button in the top right corner - Check-in page opens
From the Calendar:
Click on a calendar event - Event summary panel opens
Click "Check in" - Check-in page opens
How to manually check in guests
Find the guest in the booking list - Use the search bar to search by name or email
Click "Check in all" on the booking - All tickets on the booking are checked in
✓ "Checked in" is displayed when successful.
Check in individual tickets
If you only want to check in some guests from a booking (for example, if not everyone has arrived yet):
Click on the booking to expand it - Individual tickets are displayed
Click "Check in" next to each ticket - That ticket is checked in
💡 Tip: Use the "Expand all" toggle to show individual tickets for all bookings at once.
How to check in guests using the QR scanner
Click "Scan tickets" in the top right corner of the Check-in page - Camera view opens
Allow camera access if your browser asks - Scanner is ready
Point the camera at the guest's QR code - Guests ticket appear
Check in ticket - Guest is checked in
How to undo a check-in
Made a mistake? You can easily undo a check-in:
Find the checked-in booking - Shows "✓ Checked in"
Click the undo button (↺) next to "Checked in" - Check-in is reversed
Did this answer your question? If not, please reach out to us in the chat window at the bottom to the right, and we'll be happy to help 🤗