Connect lets you link your Understory account with other Understory experience providers, so you can share and distribute each other’s experiences. This feature is ideal for businesses wanting to collaborate and expand their offerings, or agencies managing multiple providers on Understory.
How to Connect with Another Understory Account
Go to company settings by clicking the small arrow in the bottom left corner - Settings page opens
Click the 'Connect' tab - Connect settings appear
Click the '+ Add connection' button - Add connection window opens
Enter the email of the provider you want to connect with - Email is entered
Choose what you want to share:
All my experiences
A selection of my experiences (choose specific ones)
None of my experiences
Click 'Invite' - Invitation sent, connection appears as 'Pending' until accepted
How to Edit or Remove an Existing Connection
Go to the 'Connect' tab in Company Settings - See list of connections
Click on the connection you want to edit or disconnect - Connection details open
To edit sharing permissions, click 'Edit', choose share settings, and click 'Save' - New sharing settings saved
To disconnect, click 'Disconnect' and confirm - Connection is removed
What Does the Connect Feature Do?
Connect allows you to create collaborative partnerships with other Understory businesses. You control which experiences you share, and with whom. This enables:
Expanding your reach by letting other providers sell your experiences
Managing agency-style relationships between multiple businesses
Selectively controlling your shared offerings at any time
Connection requests can be managed at any time, including updating what is shared, viewing connection details, or fully disconnecting.
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