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How to Configure VAT Rates

Configure VAT Rates: Configuring VAT rates in Understory lets you apply the correct Value Added Tax to ticket sales, ensuring you meet your local tax obligations.

Updated over a month ago

You can set a default VAT rate for all new ticket sales or choose from preset options for specific needs. This is important for keeping your ticket pricing transparent and compliant with tax laws.

How to Set Up or Change Your VAT Rates

  1. Click the small arrow in the bottom left corner of the dashboard - Opens the company profile menu.
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  2. Choose "Company settings" - Takes you to your business settings.
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  3. Go to the "Payments" tab - Shows payment and invoice settings.
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  4. Scroll to "VAT Rates" - Displays all available VAT rate options.
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  5. Choose your default VAT rate by clicking on the three dots (...) next to the desired rate and select "Set as default" - Applies the new default VAT rate to all future ticket sales.

What can I do with VAT Rates?

VAT rates determine how much tax is added to each ticket your customers buy. With Understory, you can:

  • Select from pre-set VAT options (like standard, passenger transport, or cultural services)

  • Change the default VAT rate as your business needs change

  • Ensure your sales comply with local tax requirements easily

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