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How to implement your booking flows

implement booking flows: Understory offers three flexible ways to integrate booking flows into your website: Storefront, Checkout, and Widget.

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Each option is designed to fit different business and technical needs, from a fully managed store page, to a seamless button redirect, to an embedded booking box. With just a few steps, you can start taking bookings directly from your own site using the option that works best for you.


How to implement your booking flows

  1. Go to "Storefronts" in the menu on the lefthand side – View all your experiences

  2. Click on "Implementation" under Storefront – Access booking flow integration options

  3. Choose your preferred flow type: Storefront (Understory-managed store page), Checkout (redirect for booking), or Widget (embedded on your site)

  4. Configure your integration:

    • Select Experience (e.g. all experiences or a specific one)

    • Select Language

    • Select Storefront (if relevant)

    • (For widgets) Configure Categories if needed

  5. Copy the provided link or snippet:

    • Storefront/Checkout: A simple link to share or add to your website

    • Widget: Copy the website code snippet to embed on your page

  6. Add the link or snippet to your website: You might need help from a web developer for widget integration

  7. Test the user journey: Make sure the flow works as expected for your customers


What can I do with Understory’s booking flow implementation options?

Understory’s implementation settings allow you to flexibly connect your offerings to your website. The Storefront option is ideal if you want Understory to manage your full sales page, without maintaining separate web pages. The Checkout flow is great if you want to keep people on your site until they’re ready to book, then send them directly to the payment page. The Widget is best if you want customers to start booking right from your own webpage, without ever leaving it. Selecting and adding your preferred flow only takes a few steps, and you can customize each experience link or widget to match your setup.


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